My services can be tailor-made to suite your needs. However, I currently offer the following:- Audio Typing Word Processing Spreadsheet Desktop Publishing Mailings (i.e. Christmas cards) PowerPoint presentations Promotional work Database Management Student Services Research
Well this depends on how much time and money you are actually losing whilst doing these tasks yourself when you could in effect be doing something else. Outsourcing your work to me will not only save time but you will spend less time on everyday tasks like sifting through endless emails, typing letters etc keeping your database up to date. You will get the vital business help you need leaving you free to building your business and saving you money at the same time.
What is the likelihood that you will have to train that temp? What happens when your clients are just left to wonder why they haven’t heard from you? Do you leave the work to pile up for your secretary to come back to? What about all your confidential and sensitive work – are you happy for others to deal with it in the absence of your secretary? What about if your company has a quiet period during the year and you really cannot justify paying for that extra staff to sit drinking coffee and surfing eBay all day! What about if your company has progressively grown, literally overnight! Where do you put everyone? These are just a few scenarios I have encountered when working in an office and emphasises the added pressures of running either a small business to medium size company. Why don’t you alleviate some of those pressures and outsource?
Quite easily – technology has moved forward in leaps and bounds and more and more businesses are actually diverting phone calls and using technology such as digital dictation (DSS, WAV and Mp3) files which can easily be transmitted electronically and uploaded straight onto websites at a click of button!
Please rest assured that all work which is undertaken by me is treated with the utmost sensitivity.
I do not charge a minimum amount. All work undertaken will be priced accordingly regardless of whether it takes 10 minutes or 10 hours.
It takes roughly one hour to transcribe 15 minutes ofclearly recorded good quality recorded speech". Therefore it will take roughly a minimum of 4 – 5 hours totranscribe a one hour tape and it can take longer, or asmuch as 6 to 8 hours depending on the quality of the recording.
At the commencement of any assignment, I will provide youwith an estimate on how long it is likely to take me. This will however depend on how big the project is, and my current other commitments, work will be processed on a first-come first –served basis. I do understanding coming from a legal background that clients do have deadlines and Iwill endeavour to do my best to meet those deadlines setbut as these might incur out of hours working which will incur a higher hourly rate. However, please discuss your requirements beforehand. I will always bring this to your attention as to whether those deadlines will not be met for whatever reason.
Each assignment will be delivered the same way as it was sent to me i.e. post, email (downloaded from my website), CD with digital transcription etc. Unless otherwise stipulated.
Ordinary typos will be corrected, of course, without charge. Please note that the first copy sent to you is normally considered a draft and corrections and revisions can be made up to the final copy. Any amendments or revisions made after the final copy is sent are subject to my hourly charge out rate.
Meeting tight deadlines is part and parcel of any businessand I will take such into consideration. However, my charges will reflect this if out of hours working is required. My normal office hours are 9.00 a.m. - 5.00p.m. Mon to Fri. but I can work outside these times if required.
Not really, upon accepting assignments I only require a repeat assignments I will require a signed copy of my Terms of Business as I will require a retainer each month until 30 days notice is given.
Most of my work is charged on an hourly basis see my prices. A small charge is applied should any workbe deemed an emergency and which requires completionimmediately, together with a small levy dependant onthe clarity of dictation (if difficult to transcribe).
Once your assignment/work has been completed I will normally send an invoice. I require payment 14 days after the date of invoice. PayPal can be accepted, but please ask for details.
My system is currently protected by an anti-virus which isupdated daily and also protected by a firewall. I also use a well known offsite back-up system, in case of fire, flood damage, theft etc. where all my data is securely stored and updated regularly.
Normally I will keep work for a minimum of 12 months, after which time, I will transfer your work to disc which will be placed on file and stored for a further six month before it is destroyed.
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Virtual Secretarial
All rights reserved Revised: November, 2007
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